• At this stage, I feel I'm staying misled and mistreated. Despite various calls and escalations, I however don't have clarity on my special discounts or a fair resolution to my fears.

People brokers Doing the job in opposition to Telus Rewards, as an alternative to maintaining the old loyal customers they make them disappear to search for other service provider

• A pal who can be a Telus customer confirmed me his strategy aspects, and he is receiving the same program for considerably less without having to invest in units, which contradicts what Abdul told me.

If an automated assistant asks for the reason within your phone, mention "I would like to make payment arrangements for my mobility Monthly bill".

• I in the beginning renewed my deal right after Talking having an agent named Abdul, who gave me a deal that I approved, even though it couldn’t match a suggestion from Rogers.

I would also like to find out why this was eliminated? Would seem Silly that we now need to phone tech support to do something that we did not need the for Formerly 

Payment impacting variations would require a mobile phone contact but right before performing that, have you tried the payment arrangement choices on-line?

Definitely not the expertise we would like our customers to acquire. Be happy to send out us a private concept and we are able to explore our possibilities to obtain this resolved to suit your needs.

I had to Speak to CS these days with Chat and also the department I want to speak to is simply obtainable by cell phone. The CS on Chat organized a connect with again at an arranged time slot. When that department known as me later I acquired every little thing sorted out.

Auto-advise allows you speedily slim down your search engine results by suggesting doable matches when Telus customer service you sort.

In the approaching weeks and months, we'll be Performing to extend the items and services supported, so retain checking back for updates.

The hours they have are usually not Doing the job effectively with my do the job and caring for an elderly family member busy program. I also chatted Nonetheless they explained to me I really need to phone in. 

Today my mobile phone stopped connecting to your telus community. Consequently it's got taken me a forty five to sift through the ai gate keepers prompt's just to talk to an actual person, all even though telus ai attempts every little thing not to allow for me to speak to a real individual.  

The TELUS crew acknowledges that our function spans quite a few Territories and Treaty regions and we are grateful for the normal Knowledge Keepers and Elders who will be with us these days, anyone who has gone just before us plus the youth that inspire us.

I will terminate all of the services house and cellular with Telus and tell my family and friends to do so, which was the worst experience I got with Telus